At Cory Vibe, your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to help with a simple return and refund process.

1. Payment Method

We currently offer Cash on Delivery (COD) only. Refunds are processed accordingly as outlined below.

2. Return Eligibility

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it

  • Be in its original packaging

  • Be returned within 7 days of the delivery date

Returns requested after 7 days from delivery will not be accepted.

3. Non-Returnable Items

Certain items may not be eligible for return due to hygiene or customization reasons. These will be clearly marked as non-returnable on the product page.

4. How to Request a Return

To initiate a return, please contact us at [email protected] with the following details:

  • Order number

  • Reason for return

  • Photos of the item 

Once your return request is approved, we will provide instructions for pickup or return shipping.

5. Refund Process

Since we operate on a Cash on Delivery basis, refunds will be issued as follows:

  • If the item is returned and approved, we will process your refund.

  • Refunds may take up to 7–10 business days from the date of return approval.

6. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 48 hours of delivery. We will arrange for a replacement or refund after reviewing the issue.

7. Cancellations

Orders can be cancelled before they are dispatched. Once dispatched, cancellations are not possible, but you may still request a return after receiving the item.

8. Contact Us

For any questions about returns or refunds, reach out to our support team at [email protected].